GetLoan: Account Closure Process

To permanently close your GetLoan account, follow the steps below. Our team is available to assist you at any time.

1. Clear Outstanding Loans

Before deletion, ensure all active loans are fully repaid via the GetLoan mobile app.

2. Submit Deletion Request

Choose one of the following methods:

Option 1: Self-Service via App

Go to: Account Settings → Security → Delete Account

Select "Permanently Close Account" and confirm

Your request will be processed immediately

Option 2: Manual Request via Email

Email help@getloantz.cc with the subject:
"Account Deletion Request – [Your Registered Mobile Number]"

Our team will verify and process your request within 2 business days

Important Notes

Permanent Action: Account deletion is irreversible. All data (transactions, personal details, etc.) will be permanently erased.

Confirmation: You’ll receive a final notification once completed.

Need Help?

Contact help@getloantz.cc for assistance. We ensure a smooth and transparent closure process.